Perks & Benefits
You’ll work with other gifted professionals passionate about effective ministry, in a performance-oriented environment. For our full-time employees we offer a complete benefits package:
A generous paid leave bank
Covering 4 weeks off per year.
Paid family leave
Above and beyond your paid leave bank.
A cash benefit allowance
For you to purchase medical insurance from a health exchange.
An individual retirement account
With employer matching of up to 3% of your income.
Group life and disability insurance
Our positions offer excellent opportunities for talented professionals to work in a ministry environment, serving the Kingdom of God. To apply for an open position, please send résumé, cover letter and (if appropriate) portfolio samples to:
SermonView
Attn: New Hiring
4221 NE St Johns Rd Ste F
Vancouver, WA 98661
Telephone: 360.567.3400
Email: jobs@sermonview.com
Current Openings
We have open positions available right now. Please check below for more details.
Customer Service & Fulfillment Representative
SermonView is seeking a customer service representative to handle inbound sales calls, consult with customers to match their needs with our solutions, and ensure products are ordered and shipped on time.
While this Representative will take some orders for various product lines, a large portion of their time will be focused on our event marketing vertical market - communicating the status of orders with customers and ensuring all promotional resources are produced in time for promoting the customer’s event. The Representative oversees the flow of jobs through our jobs console after they have been entered by the sales team, customer service representatives, or directly by customers through one of our website properties. With a keen eye for timelines, this person will work with customers, internal sales & design departments, as well as third-party print vendors to produce all print resources sold by the company.
- Receive customer orders by phone, email, or chat.
- Gather required information for each order.
- Watch event timelines and be proactive about keeping orders on schedule.
- Work with multiple teammates to ensure custom jobs are entered into the production system.
- Order all customer resources from the correct print vendors.
- Follow up with customers to ensure all their needs have been met.
- Maintain vendor lists and relations to keep the best pricing.
- Strong communication skills - You love customer service and don’t mind interacting with customers to match their needs with our products. You want to help solve customer problems, but you are also able to lead a conversation to the right conclusion.
- Technical skills - You are comfortable on computers and can find your way around Google Suite, CRM programs, basic spreadsheet knowledge, etc.
- Customer focus - You want to do what is best for both the customer and the company.
- Organized - You appreciate systems and can manage multiple competing priorities.
- Attention to Detail - You can handle repetitive yet complex tasks. You have an active mind that can recognize red flags or when timelines may slip and can adapt quickly.
Requirements and qualifications:
- Applicants must have a minimum of 2 years of customer service experience and a high school diploma.
- The position must be able to work in an environment with limited supervision and be capable of independent problem-solving with strong time management.
- Experience working with pastors and lay leaders of churches, as well as an understanding of the print and marketing industries, are definite bonuses.
Travel: None.
Compensation: $16.50-18.00 / hour, depending on experience, plus paid leave and individualized benefits allowance.
Work Schedule: Regular full-time position budgeted for 36-40 hours per week, Monday-Friday. Hourly, non-exempt employment classification.
Location: Vancouver, Wash.
Hire Date: Immediate opening